Frequently Asked Questions

You might risk losing out on insurance coverage. There are also health risks when dealing with soot, ashes, mold, mildew, blackwater, and others associated with disaster damage. Of course, we cannot forget the safety risks, such as electrical and falling hazards. There is also the risk of making things worse than they are, or overlooking crucial and hidden damage.

We recommend you leave everything in the damaged area as is and evacuate the premises until authorities clear all danger. Then, let the Tidal Wave specialist and insurance adjuster inspect, assess, and record damage.

Again, it depends primarily on the scope of the damage, but you can rest assured knowing that Tidal Wave crews use commercial-grade equipment and advanced tools and technology to speed up the process though! We want you back on schedule as soon as possible.

We will have a specialist dispatched to your location as soon as possible. The most important thing for you to do is stay safe. Evacuate all children, elderly, pets, and dependents to a secure location away from the damaged areas. Sewage, soot, ashes, mold, and mildew are all harmful remainders of disasters, and they pose serious health hazards.
You can grab any valuables and important documents, but make sure not to touch damaged areas. The last thing you want is to accidentally cause more damage. Plus, your insurance agent is going to want untampered and clear evidence of damage. Our specialist will help you document and assess the damage when he arrives.

We offer a wide variety of services here at Tidal Wave Restoration. These include cleanup, repair, and restoration for water damage, smoke damage, fire damage, and sewer damage. We also offer general damage restoration as well.
The price of our services is going to depend on too many factors to go into here, and pricing for these sorts of services is too complex to put into a table format. However, we are happy to give you a free price estimate after a short consultation. Frankly, though, most of the time your insurance will cover most if not all of the costs of disaster repair.

Tidal Wave Restoration is proud to serve many cities in the Metro Atlanta area, including Atlanta, Smyrna, Alpharetta, Duluth, Johns Creek, Woodstock, Tucker, Brookhaven, Suwanee, Norcross, Decatur. If you live in these areas, then you can call Tidal Wave Restoration to request an urgent dispatch. We have mobile specialists and crews out on the roads, so estimated arrival times will vary based on when you call. Generally, we are at our client’s doorstep within the hour and as soon as within 15 minutes.
Call now to get an estimated time of arrival.